COVID-19 Prevention, City Hall Closure

Posted on Wednesday March 18, 2020

March 18, 2020 – Community health and safety are the City of Trail’s top priorities during this extraordinary time; therefore, to continue our efforts of reducing the possibility of COVID-19 transmission, Trail City Hall will be closed to the public effective Thursday, March 19, 2020 at 12:00 Noon, until further notice.

If you require general assistance from our Administration, Engineering or Bylaw Departments, or have questions for City Council, please email If you have questions related to paying a bill, property taxes or other finance-related inquiries, please email We would also like to remind patrons there is a drop box at the front door of City Hall for those wishing to drop off a payment, and online payments can be made at  City staff will monitor emails and will do their best to provide responses as soon as possible. If you are looking for information specific to Trail’s COVID-19 preventable measures, please see

“Our main concern right now is maintaining the health of our community,” said Mayor Lisa Pasin. “We understand the closure of City Hall and the closure of our other City facilities earlier in the week make things difficult for some people, but these precautions are necessary to prevent the spread of COVID-19.”

At the beginning of the week, the City announced the closure of its recreation facilities and the Trail Riverfront Centre, and also made the decision to cancel Silver City Days, scheduled for May 6 – 10, 2020. Also this week, the provincial government announced classes for kindergarten to Grade 12 in the public school system are suspended until the fall, and many non-essential services and businesses decided to temporarily close their doors.

“It’s all about prevention, and measures need to be taken seriously,” said Pasin. “The City’s closures align with the province’s strong suggestion to practice social distancing to help prevent spread of the virus. Let’s work together on this to flatten the curve, and let’s be courteous and kind to one another during this unexpected circumstance.”

COVID-19 Information and Resources
The City of Trail continues to follow all recommendations advanced by the Federal Government, the Provincial Government, the Provincial Health Officer and Interior Health as part of protecting the health and safety of the community. 

The City of Trail encourages all residents to take necessary precautions and to consult with credible websites for ongoing updates.


The Public Health Agency of Canada has set up a COVID-19 telephone information line at: 1-833-784-4397.

If you think you may have come into contact with COVID-19 or are showing symptoms, CALL 8-1-1 FOR ADVICE.




Please direct all media inquiries to:

Mayor Lisa Pasin

David Perehudoff
Chief Administrative Officer

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