Bylaw Enforcement

Electronic Service Request - Bylaw Enforcement Matters

Personal information is being collected under the authority of the BC Freedom of Information and Protection of Privacy Act and will be used only for the purpose of investigating your complaint and contacting you if necessary.  The City of Trail considers a complainant to be a confidential source with respect to law enforcement matters and your identity will not be disclosed.  For questions regarding the collection, use and disclosure of the personal information, email the Corporate Administrator. 

About the City of Trail's Bylaw Enforcement Department

The City of Trail Bylaw Enforcement Department provides a variety of services related to regulatory issues. Bylaw Officers work primarily on a reactive, complaint-driven basis and are committed to the delivery of professional bylaw enforcement in a timely and effective manner in accordance with Council direction.

The Bylaw Services Department attempts to gain compliance first through education and communication; and, when required, through enforcement actions such as issuing tickets or seeking stronger legal solutions.

Our primary goals are:

• Public safety.
• Maintaining community standards that contribute to improving the quality of life in Trail.
• Managing behavioural and nuisance issues so as to promote a harmonious living environment.

To register a bylaw-related complaint, please use the electronic service request form above to report a problem or contact the Bylaw Enforcement Department by email or by phone at 250-364-0833.